Terms and Conditions
INTRODUCTION
1. These Terms and Conditions (Terms) apply to every booking with Bare Barbies (Booking), and set out Bare Barbies’ terms of engagement. Any person who has made a Booking with Bare Barbies (Host), in any manner whatsoever, agrees to be bound by these Terms.
2. These Terms, Bare Barbies’ Privacy Policy, the Booking confirmation email and the Host’s invoice form the entire agreement between the Host and Bare Barbies.
3. Bare Barbies may change, amend or replace these Terms by uploading revised terms onto this webpage at any time in its entire discretion. An up-to-date copy of these Terms will always be available through the Booking confirmation email. The updated Terms will apply from the date that Bare Barbies publishes the webpage, and that date will be indicated below.
PAYMENT
4. Payments for the Booking are set out in the Booking confirmation email and the Xero invoice, and are broken down as follows:
(a) booking fee, which is due 7 days before the Booking and includes the $50 deposit to secure the Booking; and
(b) travel fee(s), if applicable.
5. The Host agrees to ensure timely payment of all amounts due to Bare Barbies, and acknowledges that any amounts outstanding after the respective deadlines may mean that Bare Barbies is unable to service the Booking, or may only be able to provide an alternative service at the Booking. Bare Barbies reserves the right to cancel, without refund, any Booking for which full payment has not been made by the due date.
DEPOSITS + CANCELLATIONS
6. A $50 deposit is due from the Host upon submitting a Booking request. When the deposit is received, Bare Barbies reserves the agreed time and date and will prioritise the Host’s Booking over subsequent booking requests.
7. If the Host wishes to cancel the Booking (subject to any specific cancellation policy that may apply under Bare Barbies’ COVID-19 Policy):
(a) Cancellations more than 12 weeks before the Booking will be refunded in full (subject to any applicable credit card fees).
(b) For cancellations between 12 weeks and 7 days before the Booking, the deposit is non-refundable. Bare Barbies will refund any remaining payments that the Host made towards the booking fee or travel fee(s) (subject to any applicable credit card fees).
(c) The entire booking fee is non-refundable where the Host cancels the Booking with less than 7 days’ notice. Refer to clause 10 for our rebooking process. For the avoidance of doubt:
(i) if the Booking is made within 7 days of the chosen date and time, clauses 7(c) and 10 will still apply; and
(ii) any rebooking under clause 10 will be a new Booking for the purposes of these terms and conditions (including clauses 7, 9 and 10).
CHANGES TO BOOKINGS
8. Bare Barbies will do its best to honour date, time or service changes by the Host, provided that the Host gives adequate notice, and subject to Barbies’ availability.
9. For changes up to 7 days before the event (as scheduled with Bare Barbies):
(a) any changes which result in a higher booking fee or travel fee(s) must be paid within 7 days of the amended event date to confirm the updated event details; and
(b) any changes which result in a lower booking fee or travel fee(s) will entitle the Host to a refund of the difference, subject to any applicable credit card fees.
10. For changes within 7 days before – or any time after – the event (as scheduled with Bare Barbies) which Bare Barbies can accommodate:
(a) changes to the event date will incur a $45 rebooking fee;
(b) any changes which result in a higher booking fee must be paid immediately by the Host to secure the updated event details;
(c) the Host is not entitled to a refund in respect of any changes that would otherwise result in a lower booking fee; and
(d) travel fee(s) will be calculated by reference to the rebooked venue address, and are due within 7 days of the rebooked event (with any refundable amounts being subject to applicable credit card fees); and
(e) the Host acknowledges that the length and type of the service may be reduced or altered by Bare Barbies in order to ensure that Bare Barbies is able to fulfil the event according to the Host’s requested changes.
NO-SHOWS
11. The Host agrees to contact Bare Barbies as soon as possible if the Host anticipates that their Barbie(s) may be late to the Booking (or unable to show up). Bare Barbies will make all reasonable endeavours to implement alternative arrangements where the originally-scheduled Barbie(s) will be late or unable to attend the Booking. Alternative arrangements may include changes to the Barbie(s), the time and/or the service, at Bare Barbies’ discretion.
12. In the event of a Barbie not showing up to the Booking, and where Bare Barbies cannot implement any alternative arrangements, a refund will be provided to the Host.
13. If alternative arrangements can be implemented, but these involve some changes to the Booking:
(a) Bare Barbies will refund any difference in the applicable booking fee (eg if a semi-nude service is provided in substitution for a nude service); and
(b) at its entire discretion, Bare Barbies may (but is not obliged to) offer the Host a partial refund in consideration for changes on short notice.
FORCE MAJEURE
14. Neither party (including Bare Barbies, the Barbie(s) or the Host) will be liable for any delay or failure to perform any obligation in relation to the Booking where such delay or failure is caused by circumstances beyond the reasonable control of the parties.
TRAVEL FEES
15. Travel fees may apply where the event address is beyond the central suburbs of the nearest city where Barbies are based. The travel fee is calculated to reflect Barbies’ return trip, and is rounded down to the nearest $5 increment. Travel fees are due per Barbie, unless Bare Barbies agrees to make arrangements for Barbies to travel together (which the Host acknowledges is not possible in all situations).
16. The Host may schedule the Booking at an imprecise address (eg a suburb or city). The Host acknowledges that any travel fee set out in the Booking confirmation email may be overridden when the address is changed or specified closer to the Booking time.
17. Where the Host makes changes to the Booking details (eg different service or updated address) that result in a different travel fee:
(a) any changes which result in an increased travel fee will be added to the invoice (or set out in a separate invoice) and must be paid within 7 days of the Booking; and
(b) subject to clauses 9 and 10, any changes which result in a reduced travel fees (or no travel fee) will entitle the Host to a refund of the difference, subject to any applicable credit card fees.
BARBIE PREFERENCES + REQUESTS
18. The Host acknowledges that Barbies’ availabilities can change at any time. Bare Barbies will make reasonable endeavours to honour the Host’s Barbie preferences. However, Bare Barbies cannot guarantee any particular Barbie(s) for the Booking.
19. Bare Barbies’ confirmation that a preferred Barbie has been assigned to the Booking does not guarantee their attendance at the Booking. The Host acknowledges that changes may happen on short notice and the Host is not entitled to notification of Barbie changes (though Bare Barbies will generally notify the Host where practicable).
20. In the event that a requested Barbie is unavailable for, or unable to attend, the Booking, Bare Barbies will choose the most suitable replacement based on: similar looks, availability for the Booking time and location, and the most appropriate personality.
21. The Host is not entitled to any refund, discount or other compensation merely because a Barbie other than the Host’s requested Barbie(s) has served the Booking.
22. Not all Barbies are comfortable with Bare Barbies’ full range of services. The Host acknowledges this in relation to any preference they may communicate to Bare Barbies.
23. It is not uncommon that a stripper’s costume may become damaged during the night. As such, Bare Barbies cannot guarantee that the Host’s preferred stripper costume will be available for the Booking. The Host is not entitled to a refund, discount or other compensation merely because a stripper does not have the Host’s preferred costume at the Booking.
INCIDENTS, ACCIDENTS, WARRANTIES + LIABILITY
24. Incidents and accidents may occur while Barbie(s) are at the Booking (including but not limited to: damage to furniture, spilled drinks, and excess alcohol consumption). The Host takes sole responsibility for any incidents, accidents or damage that occurs at the Booking, and acknowledges that Bare Barbies will not be liable in relation to same.
25. To the extent permitted by law, the Host releases and discharges Bare Barbies from all actions, demands, claims and liability (including third party actions, suits, claims, demands or causes of action) which arise directly or indirectly from the services provided by Bare Barbies.
26. The Host agrees to take reasonable steps to remove any persons, animals or objects, or to address any situations within their control, which are likely to:
(a) cause danger, annoyance or distress to any guest, Barbie or third party;
(b) cause damage to any property; or
(c) endanger the health, safety or wellbeing of Barbies or any other guests or third parties.
27. In the event of any loss, damage or harm (to person or property),that is alleged to arise out of the Barbie’s service or performance, the Host is to pursue appropriate action against the Barbie(s) only.
TREATMENT OF BARBIES
26. The Host is responsible for how their guests treat the Barbie(s). Barbies are to be treated with respect at all times; verbally and physically. Without limitation, the Host must ensure that they (and their guests) do not insult their Barbie(s), throw objects, touch or smack their Barbie(s) without consent, flick or untie garments, pour drinks over, or engage in any other unsafe or socially offensive behaviour.
29. Cameras, mobile phones and other recording devices are not permitted to be used during the event for photos or videos of (or including) the Barbie(s), unless specifically permitted by the Barbie(s). If the Barbie(s) refuse any form of photography or recording, no footage can be taken. The Host acknowledges that a breach of this clause after warning by the Barbie(s) will entitle the Barbie(s) to leave the event without further notice.
27. If a Barbie feels they are being abused, threatened or otherwise harassed, unsafe or intimidated, they will (where practicable) give notice to the Host and a reasonable opportunity for the Host to address the adverse circumstances. If there is no improvement within a reasonable time, for their own health and safety, the Barbie is entitled to leave the Booking. The Barbie is entitled to leave the Booking immediately if there is an imminent threat to their health or safety. In either circumstance, the Host will not be entitled to a refund.
COMPLAINTS + DISSATISFACTION
28. If, during the event, the Host is dissatisfied with the service they are receiving, the Host must, as soon as possible:
(a) notify the Barbie(s) of their dissatisfaction and the reasons for it, and give the Barbie(s) a reasonable opportunity to improve; and
(b) contact Bare Barbies to discuss same (in accordance with the opportunity for Bare Barbies to remedy the service under the Consumer Guarantees Act 1993).
29. If the Barbie’s services continue to be dissatisfactory without any improvement by the Barbie, the Host may send the Barbie away from the Booking early. The Host agrees to contact Bare Barbies before taking any such action under this clause 29, and acknowledges that any failure to do so may constitute a waiver of the Host’s rights under the Consumer Guarantees Act 1993.
REFUNDS
30. Bare Barbies may, at its entire discretion, offer a partial or full refund. Bare Barbies is under no obligation to offer or agree to provide any refund.
31. The Host acknowledges and agrees that any refund offered by Bare Barbies:
(a) will be in full and final settlement of all claims arising out of or related to the Booking (whether known or not yet contemplated as at the time of the refund);
(b) may be paid by way of refund to the Host’s credit card or by direct transfer from Bare Barbies (to be determined at Bare Barbies’ discretion); and
(c) does not, if accepted by the Host, represent an admission of liability by Bare Barbies.
PHOTOGRAPHY + SOCIAL MEDIA
32. Bare Barbies reserves the right to take photos and videos (including Instagram stories) of Bookings for both internal training purposes and sharing on Bare Barbies’ website and social media. All such information will be treated in accordance with Bare Barbies’ Privacy Policy and the Privacy Act 2020 (where it falls within the definition of “personal information” under that Act).
33. If any guest objects to their picture being shared on Bare Barbies’ website and social media, the Host agrees to advise Bare Barbies at the earliest opportunity.
These Terms and Conditions were last updated on 1 June 2024.
